Libraries Without Walls 5: The Distributed Delivery of Library and Information Services
An international conference organised by CERLIM - The Centre for Research in Library and Information Management
Programme Details and Presentation Slides
Conference keynote paper
Peter Brophy
Director of The Centre for Library and Information Management (CERLIM) and
Professor, Library and Information Management, Manchester Metropolitan University.
Title: LWW5: Beyond the Mainstream? (Slides available in Powerpoint
format [1.66mb] and RTF format [15kb]).
Theme: The integration of library services and Virtual Learning Environments
Coral Black
User Services Manager, Information and Media Services, Edge Hill College, UK.
Authors: Coral Black and Sue Roberts
Title: Staff without walls – developing library and information staff
for e-learning. Slides available in Powerpoint
format [436kb] and RTF format [11kb].
This paper explores the twin themes of the integration of library services within VLEs and the designing of information environments to support staff within this rapidly changing context. Information and Media Services (IMS) at Edge Hill College of Higher Education have developed a ‘life cycle’ approach to support staff in the development of both their awareness and skills to support online learning. The paper reviews the identification, development and evaluation of a number of e-support mechanisms that have equipped staff with both the skills and confidence to support e-learning developments. It also argues for a holistic approach to developing “staff without walls” who need to work across conventional boundaries.
Jan Kooistra
Utrecht University / Delft University of Technology, The Netherlands.
Authors: Jan Kooistra, Kees Hopstaken, Maurits Ertsen, Nijs Lagerweij
Title: Problems of being @ virtual knowledge centers: how to support information-based
networks in higher education? (Slides available in Powerpoint
format [1.31mb] and RTF format [17kb]).
Utrecht University and Delft University of Technology are developing the expertise, means and position to support virtual environments. They are called Shared Databases (Utrecht) and Virtual Knowledge Centers (Delft). It concerns web-based applications, which provide access to information (sources) for a certain professional field to stimulate (open) user communities. The roots of these user communities lay on campus. It is valuable for student (and university) to develop peer-driven, information-based networks already during the study period, to continue them after graduation and to involve existing experts (internal and external). Prototype of a VKC is among others made for Civil Engineering. Technology and didactics were tested through a fourth year civil engineering student projects. Results and problems of this and other pilots are presented in the paper and at the conference.
Non Scantlebury
Open University Library, UK.
Authors: Non Scantlebury and Liz G Stevenson
Title: Between the DEViL and the deep blue sea: is it sink or swim for library
services in the world of virtual learning? (Slides available in Powerpoint
format [2.66mb] ).
This paper summarises findings from the JISC funded DEViL (Dynamically Enhancing Virtual Learning Environments from within the Library) Project undertaken with pilot courses at The University of Edinburgh and Open University. The project focuses on pedagogical, cultural and institutional factors influencing course team decision making with regards to incorporating Library Services in the production of VLE courses.
Anneli Ahtola
Library development officer, Tampere University Library, Finland.
Title: Virtual Learning and Teaching Resources: Library as a Collaborator.
(Slides available in Powerpoint format [178kb] and RTF
format [30kb]).
The paper will present and discuss the ways that have been adopted in Tampere University Library in developing the library as a physical and virtual learning environment, in integrating digital services into the virtual learning strategies, and in improving the usability and accessibility of library services. The results of the Library’s services quality survey will be discussed especially in light of digital services.
Emmanouel Garoufallou
Lecturer, Department of Library Science, Higher Technological Educational Institution
of Thessaloniki, Greece.
Title: Virtual Learning Environments and Greek Academic Libraries. (Slides
available in Powerpoint format [267kb] and RTF
format [29kb]).
Authors: Emmanouel Garoufallou, R.J. Hartley and Rania Siatri.
Based upon recently collected qualitative and quantitative data, this paper will review the marked developments which have occurred in Greek academic libraries in the last decade and specifically since 1996. Support and promotion of VLEs within Greek universities is now seen as a task for academic libraries. In the light of recent developments the paper will assess how well prepared libraries are to undertake this role.
Theme: The relationship between user needs, information skills and information literacies.
Kay Moore
Information Specialist, Sheffield Hallam University, UK.
Title: Your place or mine? Embedding information skills in the subject based
curriculum. (Slides available in Powerpoint
format [380kb] and RTF format [14kb]).
Encouraging student engagement with information skills teaching has always been difficult; transferring this to the impersonal context of virtual learning is even more challenging. This presentation describes and evaluates the curriculum based approach taken at Sheffield Hallam University to deliver information skills in the virtual learning environment and draws out some of the lessons learnt from this experience.
Lynne Rutter and Penny Dale
Student Support Lecturer, Bournemouth University and Subject Librarian, Bournemouth
University, UK.
Authors: Penny Dale and Lynne Rutter
Title: Engaging widening participation students. (Slides available in Powerpoint
format [144kb] and RTF format [8kb]).
This paper shows how a “student perception” approach to information skills teaching was used to engage two very different groups of widening participation students. The two case studies show how a bespoke service and a set of interventions enabled deeper and more independent learning.
Sirje Virkus
Research Student, Department of Information and Communications, Manchester
Metropolitan University, UK.
Title: Information literacy and learning. (Slides available in Powerpoint
format [457kb] and RTF format [51kb]).
In the light of theories of learning and information behaviour and through literature analysis, the author examines how information literacy is related to students’ learning.
Gill Needham
Learner Support Services Manager, the Open University Library, UK.
Title: Information Literacy - who needs it? (Slides available in Powerpoint
format [569kb] and RTF format [12kb]).
In 2002, 645 learners chose to study a stand-alone 12 week Open University
course on Information Literacy. What factors led them to make this
commitment and did they achieve their objectives? What, if anything, can
be learned from this group about the value placed on information literacy
by a wider population of learners?
Theme: Usability and accessibility of digital library services
Panayiotis Zaphiris
Centre for HCI Design, City University, London, UK.
Title: An Incremental Usability and Accessibility Evaluation Framework for
Digital Libraries. (Slides available in Powerpoint
format [143kb] and RTF format [26kb] ).
Authors: Neil King, Terry Hoi-Yan Ma, Panayiotis Zaphiris, Helen
Petrie, Fraser Hamilton
This paper presents an incremental usability and accessibility framework for evaluating digital libraries. The results obtained from a case study, where four JISC services were evaluated, will be presented. The applicability of the framework to similar evaluations will be identified.
Toyin Kolawole
Customer Services Manager, British Council, Lagos, Nigeria.
Title: Overcoming barriers to library use by Nigerian professionals: The case
for a ‘blended information service’ delivery. (Slides available
in Powerpoint format [77kb] and RTF
format [13kb]).
The author presents the constraints faced by Nigerian professionals in using libraries. Noting the diverse needs within the group, she suggests that libraries might best demonstrate their relevance to this group by providing a blended information service with an appropriate mix of innovative on-site resources and networking activities complemented by off-site, remote access to virtual content, leaving the choice of method of access to the user.
Franco Toni
Biblioteca di Istituto Superiore di Sanità, Rome, Italy.
Title: Digital Library Services and their impact on users and on management
policy: a case study of Italian National Health Institute Library. (Slides
available in Powerpoint format [163kb] and RTF
format [25kb]).
An investigation into intranet services, concerning remote access to e-documents, their impact on the general use of the library and changes in user’s practices. The paper analyzes in detail the deep changes, also from the perspective of management policy, that this new scenario has entailed in the most important biomedical library in Italy.
Marie Botha
Technikon Southern Africa, Gauteng, South Africa.
Title: The information deprived continent: can we do something? (Slides available
in Powerpoint format [8.89mb] and RTF
format [24kb]).
The purpose of the paper is to look briefly at Africa’s Internet access situation and the impact of technology on African Academic libraries. The Author will indicate to the audience the initiatives that were taken to allow internet access. students access to a virtual library (ADL) that is available to inhabitants of Africa, free of charge.
William Moen
Principal Investigator, ZLOT Project, Texas Center for Digital Knowledge, University
of North Texas, USA.
Title: Optimizing Resource Discovery Service Interfaces in Statewide Virtual
Libraries: The Library of Texas Challenge. (Slides available in Powerpoint
format [1.04mb] and RTF format [22kb]).
Authors: Irene Lopatovska, Kathleen Murray, William Moen.
The Texas Center for Digital Knowledge (TXCDK) at the University of North Texas is conducting research for a statewide virtual library (http://www.unt.edu/zlot). Collaboration among researchers, statewide virtual library programs, and vendors of library portal products may be an effective approach to incrementally improving the usability of the resource discovery interface.
Theme: Designing the information environment: national and institutional perspectives.
Caroline Williams
Library Services Manager (Electronic Services Development), Manchester Metropolitan
University, UK.
Title: Vision of the future: Manchester Metropolitan University Library electronic
development supporting learning, teaching and research. (Slides available in Powerpoint
format [9.73mb] and RTF format [14kb]).
This paper presents an institutional perspective, Manchester Metropolitan
University (MMU), on designing the information environment. It consists
of five main sections which:
· Describe the context of MMU Library electronic development
· Define the meaning of information environment at MMU
· Use the value chain model to illustrate and discuss established, current
and future innovation in creating the MMU Library information environment
· Draw links between the UK national perspective and the MMU perspective
· Make conclusions and raise issues
Maria Carla Proença
José Saramago Public Library, Loures, Portugal
Title: Disintermediation via web services in Portuguese public libraries (Slides
available in Powerpoint format [182kb]).
Authors: Maria Carla Proença and José Miguel Baptista
Nunes
This paper presents the results and findings of an evaluation study undertaken in Department of Information Studies of the University of Sheffield aimed at investigating the use of Internet services by Portuguese public libraries which are members of the Portuguese National Network of Public Libraries (NNPL). The paper identifies the current state of the web presence and services of Portuguese public libraries and reports on the impact of disintermediation. The paper also presents a critical review of how these libraries are meeting the challenges presented by the information society and aims at contributing to development of this field in Portugal while taking part in the expanding research into disintermediation.
Bo Öhrström
Deputy Director, Danish National Library Authority, Denmark.
Title: Denmark’s Electronic Research Library: From national project to
permanent activity. (Slides available in Powerpoint
format [289kb] and RTF format [34kb] ).
The Denmark’s Electronic Research Library (DEF in Danish) changed from a 5 year national project to a permanent activity at 1st of January 2003. It fulfilled a vision of building one virtual research library in Denmark. Organisation and framework for future activities will be presented and strategies for close national and international co-operation are discussed. Concrete results of selected, common library projects are described.
Sheila Anderson
Director, Arts and Humanities Data Service,King's College London, UK.
Title: National and Local: working in harmony. (Slides available in Powerpoint
format [165kb] and RTF format [41kb]).
The paper explores potential relationships and offers a model for collaboration between national and institutional services that seeks to maximise the expertise and services at both the national and the local level, and that promotes a relationship of trust and collaboration between the two. The paper is based upon research carried out by the AHDS during the course of two JISC-funded projects: AHDS Hybrid Archives project, and the SHERPA E-prints project.
Margaret Wallis
Head of Social Informatics Research Unite, University of Brighton, UK.
Title: Research resources and the academic researcher. (Slides available in Powerpoint
format [122kb] and RTF format [13kb]).
Authors: Julie Carpenter and Margaret Wallis
An outline, analysis and evaluation of the current and future information needs and user patterns of the UK academic research community based on the key findings from the national study Researchers use of libraries and other information sources.
Theme: The creation of digital resources by user communities
Geoff Butters and Michelle Kelly
Research Associates, Cerlim, Manchester Metropolitan University, UK.
Title: Cultural objects in networked environments. (Slides available in Powerpoint
format [1.85] and RTF format
[23kb]).
Susan Ashworth
Subject Librarian, Engineering and Medicine, Glasgow University Library, UK.
Title: The DAEDALUS Project: an open archiving initiative. (Slides available
in Powerpoint format [774kb] and RTF
format [17kb]).
Authors: Susan Ashworth and William Nixon
This paper describes the DAEDALUS project and its role within the context of a ‘crisis’ in scholarly communications. The paper details how research produced by Higher Education institutions in the United Kingdom is increasingly difficult to access, particularly by communities outside the system, and describes one different model for dissemination of that research.
Anne Morris
Reader, Department of Information Science, Loughborough University, UK.
Title: Librarians in digital communities of practice. (Slides available in Powerpoint
format [133kb] and RTF format 15kb]).
Authors: Andrew Cox and Anne Morris
This is a report of a detailed study of one online user community, using Wenger's concept of the "community of practice" as a theoretical perspective. The analysis suggests ways of evaluating such communities and measuring their value. It also clarifies the challenge to librarians of supporting such informal, dynamic groups.
Susan Eales
Programme Manager, X4L, JISC Executive, Kings College London, UK.
Title: X4L: Exchange for learning. (Slides available in Powerpoint
format [3.52mb] and RTF format [7kb]).
Authors: Susan Eales and Andrew Comrie
This paper will explain the work of the JISC-funded Exchange for Learning Programme - a £4 million programme of projects providing tools, case studies and exemplar materials to help teachers and information professionals to locate, assemble, use and share learning materials of direct relevance to curriculum needs. The paper will focus on one of these projects, Healthier Nation, that is looking into the use of accessibility metadata as part of its work.