Libraries without Walls 4: The Delivery of Library Services to Distant Users: Distributed Resources - Distributed Learning
An international conference organised by CERLIM - The Centre for Research in Library and Information Management
Programme Details and Presentation Slides
Conference keynote paper
Liz Burge
Professor, Adult Education, University of New Brunswick, Atlantic Canada and
Visiting Professor, Mid Sweden University, Sweden.
Title: ‘Behind the screen’ thinking: what’s invisible still matters, doesn’t
it?
Theme: Libraries and virtual learning environments
Julie Brett
Deputy Head,Central Management Team, Information Services Management, The British
Council, Manchester, UK
Title: Distance learning zones: a pilot project
Presentation slides available in MS Powerpoint [ Download ]
This paper presents the findings of research into a project to provide information support to international distance learners on UK programmes through British Council Distance Learning Zones. The research focuses on the experience of the learner and the perceived value of the services offered.
Sally Chambers
Electronic Library Project Officer, University of London Library, UK
Paul McLaughlin
Senior Sub-Librarian (User Services), University of London Library, UK
Title: University of London - Virtual Campus Project ‘Information Resources
for Distance Learners: The implementation of a model’
Presentation slides available in MS Powerpoint [ Download ]
This paper illustrates the University of London Library's (ULL) model for providing a dedicated Virtual Library Service for registered students on the University of London External System's Distance Learning Programme. This model will offer centralised and seamless access to a range of information and learning resources and related services to support the University's Virtual Campus Project.
Linda McCann
Librarian III (with Continuing Appointment), Collection Resources Project Director,
Los Angeles Comprehensive Bibliographic Database, University of Southern
California, USA
Title: Developing a world wide distributed resource to foster regional studies
One way the University of Southern California is supporting delivery of library and information resources and services to distant users is through the creation of online resources distributed to users through USC's website. One of these resources is a project in Collection Resources, the Los Angeles Comprehensive Bibliographic Database (LACBD).
Sarah Currier
Research Fellow, Centre for Digital Library Research, Andersonian
Library, University of Strathclyde, Glasgow, UK
Title: INSPIRAL: Digital Library Services and Online Learning Environments:
Issues for Integration
Presentation slides available in MS Powerpoint [ Download ]
Jo Kibbee
Head of Reference, University of Illinois at Urbana-Champaign, USA
Lynn Wiley
Head of Information Resource and Retrieval Center, University of Illinois at
Urbana-Champaign, USA
Title: Take us with you! Delivering library resources and services to users
in the field
Presentation slides available in MS Powerpoint [ Download ]
This paper describes an initiative underway at the University of Illinois to develop and promote library services such as electronic document delivery, reference service, and technical support to faculty and students who are engaged in research or study off campus.
Sue Roberts
Acting Head of Library and Information Services, Edge Hill College of Higher
Education, Ormskirk, UK.
John Davey
Learning Technology Designer, Edge Hill College of Higher Education
Title: VLEs and LIS: redefining distance learning and the role of Library and
Information Services within the Virtual Learning Environment
Presentation slides available in MS Powerpoint [ Download ]
This paper explores the role of Library and Information Services (LIS) in supporting distance learning through a virtual learning environment (VLE). LIS staff at Edge Hill College have worked collaboratively with Teaching and Learning Development and academic staff to integrate resources, support and information skills within the Postgraduate Certificate in Teaching and Learning in Clinical Practice. The paper explores the development process with the focus on the role of LIS, the collaborative working arrangements and the resources and learning support implications for such a course.
Theme: Online enquiry services for remote users
Lou McGill
Distance Learning Services Librarian, University of Leicester, UK.
Title: Global Chat: web based enquiries at the University of Leicester
Presentation slides available in MS Powerpoint [ Download ]
This paper will identify and discuss issues around information skills support for distance learning students. Difficulties of provision by library services will be addressed and workable solutions will be identified which use both IT and non-IT mechanisms. Examples of activities at the University of Leicester will be used to illustrate points and these will be made available to the delegates.
Gill Needham
Learner Support Manager, Open University Library, Milton Keynes, UK
Authors: Gill Needham and Evelyn Simpson
Title: OPAL (Online Personal Academic Librarian) - a virtual librarian for
a virtual student community
Presentation slides available in MS Powerpoint [ Download ]
This paper will present the interim results of the OPAL project at the Open University. This project is initially investigating a range of technical solutions for a fully automated 24/7 'reference desk' to meet the needs of distance learners and then developing a prototype system and testing it in three UK HE institutions.
Theme: Virtual libraries and national-level initiatives
Caroline Ingram
DNER Programme Manager, Learning and Teaching Programme, JISC, London, UK
Authors: Dr Caroline Ingram, Lorcan Dempsey, Catherine Grout
Title: A distributed national electronic resource for learning and teaching
Presentation slides available in MS Powerpoint [ Download ]
This paper describes the development of the UK's Distributed National Electronic Resource (DNER), funded by JISC. It also provides some early evidence for the implications of non-traditional approaches to Higher Education and the ways in which new resources will enhance the learning experience.
Bo Ohrstrom
Deputy National Librarian, Danish National Library Authority, Copenhagen K,
Denmark
Title: Access to large amount of electronic scientific information on a national
level
Presentation slides available in MS Powerpoint [ Download ]
The Danish Electronic Research Library (DEF in Danish) is a large government funded project, which in a 5 year period is spending 200 million Danish Kroner in order to build a virtual research library in Denmark. Results and plans with emphasis on access to a large amount of scientific information through a portal with a national authentication and authorisation system will be presented.
Claudine Xenidou-Dervos
Site Librarian, Physics and Informatics Depts., Aristotle University,Thessaloniki,
Macedonia, Greece
Authors: Xenidou-Dervou, Cl., Tzedaki, S., (University
of Crete), Fragkou-Mpatsiou, A., (University of Macedonia),
Korfiati, M., (University of Patras).
Title: Library consortia and their educational dimension: the HEAL-Link experience
Presentation slides available in MS Powerpoint [ Download ]
HEAL-Link, which was established in December 1998, aims to meet the Hellenic Academic Libraries needs on cooperative access to electronic information resoures and signed a number of license agreements with major publishers. A year later, a lot of work has been done in integrating HEAL-Link's services and expanding the number of its members.
Shelagh Fisher
Reader, Department of Information and Communications, Manchester Metropolitan
University, UK
Title: Evaluating the impact of the UK's Distributed National Electronic Resource
This paper will introduce the E-DNER project, led by CERLIM, which aims to carry out an intensive formative evaluation of the the DNER. The Project will examine the impacts of the DNER on learning and teaching and the development of the DNER services. The Project will help to clarify the nature, scope and development path of the DNER, ensuring that the community is able to extract the maximum value from its investment.
Theme: User behaviour and training in the distributed environment
Emma Place
Project Manager for The RDN Virtual Training Suite, Institute for Learning
and Research Technology, University of Bristol, UK
Title: Building the RDN Virtual Training Suite to Teach Internet Information
Skills via the Web
Presentation slides available in MS Powerpoint [ Download ]
This paper introduces The RDN Virtual Training Suite <www.vts.rdn.ac.uk> - a new national resource in the UK offering free Web-based training in Internet information skills for forty different academic subjects.
Jenny Craven
Research Fellow, CERLIM, Manchester Metropolitan University, UK.
Jillian Griffiths
Research Fellow, CERLIM, Manchester Metropolitan University, UK.
Title: 30,000 different users…..30,000 different needs? Design and delivery
of distributed resources to your user community
Presentation slides available in MS Powerpoint [ Download ]
This paper seeks to address the potential problems a diverse population of users may face when searching for information and resources in an electronic, distributed environment. It will consider information retrieval issues and behaviours amongst sighted and visually impaired users and look at approaches to the search process which can be used to inform developers and designers of online and web based services such as courseware, distance learning packages and other distributed services.
Betty Ronayne
Distance Education Librarian, California State University, Sacramento, USA
Debbie Rogenmoser
Reference Librarian, California State University, Sacramento, USA
Title: Library Research Instruction for Distance Learners: An Interactive,
Multi-media Approach
This presentation will describe the implementation of a library program for distance learners, exploiting a variety of technologies to publicize, teach, and deliver services to remote users in the Bay Area and the Northern California region. Particular focus is on effective techniques for library research instruction via live-broadcast, interactive television. Techniques for developing a Web-based research model will be featured.
Virpi Palmgren
Information Specialist, Helsinki University of Technology Library, Finland
Authors: Palmgren, Virpi V., Heino, Kirsi M.
Title: To make searching for information a part of academic studies
Presentation slides available in MS Powerpoint [ Download ]
Information skills learned during studies are a valuable asset in everyone's professional life. The presentation will cover the distance learning course in scientific information searching managed by HUT library. The feedback analysis of more than 500 future IT professionals will also be discussed.
Katerina Toraki
Head of the Documentation and Information Unit, The Technical Chamber of Greece,
Athens, Greece
Title: Remote users and the virtual library : need for differentiation ?
Presentation slides available in MS Powerpoint [ Download ]
The behavior of remote users is investigated in this paper, taking into account that virtual library services are provided and that these users may have similar or diverse interests, problems, needs and wants. Remote users of the Technical Chamber of Greece virtual library system during the last two years were asked to respond to a number of questions concerning the above. The method, the data collected and the corresponding conclusions are included in the paper.
Theme: The public library’s role in serving distant users
Clare Nankivell
Director, Centre for Information Research (CIRT), University of Central England,
Birmingham, UK.
Juliet Eve
Lecturer, Department of Information and Communications, Manchester Metropolitan
University, UK
Title: Supporting learners: new roles for public librarians in matching
changing user needs.
Presentation slides available in MS Powerpoint [ Download ]
This paper brings together the results from two projects to examine the training needs of public librarians in the UK as their roles in supporting learners develop. These roles need to reflect the expectations of users as they seek to pursue learning opportunities using information and communications technologies.
Rob Davies
Partner, MDR Partners, London, UK
Title: PULMAN: the EU Network of Excellence for public libraries, museums and
archives
Presentation slides available in MS Powerpoint [ Download ]
Europe’s public libraries have an increasingly important part to play in the implementation of the relevant key policies and initiatives which are central to the future of e-Europe. There is a pressing need to spread the type of strategic initiatives adopted in some countries across the whole of Europe and to support their implementation in the form of innovative and appropriate new services. This paper introduces the EC funded PULMAN Thematic Network which aims to strengthen the performance of public libraries in innovative new roles.
Theme: Content development for the virtual environment
Jan Kooistra
Senior researcher, ISOR, Department of Methodology and Statistics, Faculty
Social Sciences, Utrecht University, Netherlands
Title: Ommat, dealing with electronic scientific material
Presentation slides available in MS Powerpoint [ Download ]
Ommat is an interactive programme for the search and exchange of data, information and knowledge on an internet/intranet site and is used by 800 students at Utrecht University. Ommat leads the student from the area of skills development into the area of strategic searching and net-working.
Judy Watkins
Deputy Copyright Office, The British Library, UK.
Authors: Tracy Bentley (Research Officer, The British Library
Copyright Office, UK) and Judy Watkins
Title: Harm or Harmony: the new EU Copyright Directive
Presentation slides available in MS Powerpoint [ Download ]
The new EU Directive on Copyright will influence what librarians can do in the electronic environment. This paper will examine the Directive in detail and discuss the implications for remote document delivery. The future of copyright law in the light of the increase in licences will also be discussed.
Theme: Key technology issues in delivering services to distant users
Ross MacIntyre
Senior Project Manager, Manchester Computing, University of Manchester, UK
Authors: Ross MacIntyre, Ann Apps (Researcher in Electronic
Publishing)
Title: Working with the British Library - the 'zetoc' experience
Presentation slides available in MS Powerpoint [ Download ]
The British Library, in partnership with the University of Manchester, has recently made its 15 million record Electronic Table of Contents data available free to UK Higher and Further Education. This paper describes all aspects of this collaborative venture.
Richard Mawby
Administrator, JAFER Project, Libraries Automation Service, Oxford, UK
Antony Corfield
Software Developer, JAFER Project, Libraries Automation Service, Oxford, UK
Authors: Richard Mawby, Antony Corfield, Matthew Dovey and Colin Tatham.
Title: A visual toolkit for information retrieval
Presentation slides available in MS Powerpoint [ Download ]
The main objective of JAFER is to produce an easy to use, visual toolkit aimed at non-technical staff for building portals and information sources. JAFER's aim is to produce a lightweight (transparent in regards to technology) Z39.50 toolkit specifically aimed at creating Internet based teaching and learning packages consistent with the DNER vision.